Intercom FAQ

3 years ago

editor

7 minutes

Is Intercom like Zendesk?

The Zendesk alternative: modern customer support with Intercom. You shouldn’t have to choose between personal support and team efficiency. But ticketing systems like Zendesk make you do just that. Intercom helps thousands of businesses create engaging customer experiences—without adding stress to their teams.

Is intercom a chatbot?

Our chatbots are completely reshaping the sales process for both customers and sales teams. At Intercom, we use chatbots to drive 24/7 efficiencies for our marketing, sales and support workflows.

Is drift better than intercom?

Intercom vs Drift: user reviews. In general, users rate Drift and Intercom similarly. According to G2, Drift scored 4.3 out of 5 stars based on 509 reviews, while Intercom’s rating there is 4.4 stars based on 1,625 reviews.

Is Intercom like HubSpot?

Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. HubSpot can be classified as a tool in the “Marketing Automation” category, while Intercom is grouped under “Engagement/Lifecycle Marketing”.

Who are intercom competitors?

Top 10 Intercom Alternatives & Competitors
Zendesk Support Suite.
HubSpot Service Hub.
Help Scout.
Helpshift.
Freshdesk Messaging.
Zoho Desk.
Freshdesk.
LiveAgent.

What companies use intercom?

3018 companies reportedly use Intercom in their tech stacks, including LaunchDarkly, StackShare, and Stack.
LaunchDarkly.
StackShare.
Stack.
Accenture.
Figma.
Graphy.
Shelf.
Typeform.

Can intercom replace HubSpot?

Yes, HubSpot can integrate with Intercom if you install the HubSpot app.

Is intercom a platform?

Intercom is a Customer Communications Platform. It shows you who is using your product or website and makes it easy to personally communicate with them with targeted content, behavior-driven messages, and conversational support.

Is drift better than intercom?

In general, users rate Drift and Intercom similarly. According to G2, Drift scored 4.3 out of 5 stars based on 509 reviews, while Intercom’s rating there is 4.4 stars based on 1,625 reviews.

Is intercom like Zendesk?

Is drift better than Intercom?

In general, users rate Drift and Intercom similarly. According to G2, Drift scored 4.3 out of 5 stars based on 509 reviews, while Intercom’s rating there is 4.4 stars based on 1,625 reviews.

Can I use my phone as an intercom?

A Smartphone Intercom System

How do you use intercom SCP lab?

Intercom Room. 🔥 Hot topic.

How do I make an intercom bot?

To start creating your first bot, go to: Operator > Custom Bots > New Custom Bot. Ready to get started right away

Who are intercom competitors?

Competitors and Alternatives to Intercom
Zendesk.
Salesforce.
Hootsuite.
Conversocial.
Sparkcentral.
Pega.
Jive Software, an Aurea company.
Khoros.

What is Intercom Series?

Series lets you build cohesive campaigns with all of Intercom’s channels: Custom Bots, Product Tours, Mobile Carousels, Banners, chats, posts, emails, and mobile push messages. This flexibility, combined with nuanced targeting based on your customer data makes for the ultimate contextual messaging experience.

Is drift better than Intercom?

What is intercommunication system?

An intercom system is an electronic device that enables two-way communication via audio/video transmission. Over the years, the use of intercom systems have been outgrown by digital telephone systems and cellular communication.

What is an intercom post?

With Intercom Messages, you can send targeted messages to people based on the actions they take on your site or in your product. Messages sent in your app or on your website are great for encouraging people to take action. They’re up to ten times better than email at engaging your customers.

Can HubSpot replace Intercom?

Yes, HubSpot can integrate with Intercom if you install the HubSpot app.

Are intercoms still used?

Although the intercom has lost its glamour with the coming of new technologies like telephones, computers, and mobile gadgets, it hasn’t gone passé. Home intercom system is continuously evolving alongside new advances in technology.

What is the difference between intercom and telecom?

As nouns the difference between intercom and telecom

How are intercoms powered?

Home intercom systems work by transmitting voice or image data over special wiring, your home’s electrical wiring, or through the air. You can get a wired or a wireless system. Wired units are more expensive and will likely require an expensive install. They also aren’t portable.

How do I use Intercom chat?

There when somebody starts a conversation or replies to one of your automatic. It’ll end up in yourMore

How does Intercom chat work?

Are Zendesk and Intercom competitors?

So, if you’re looking for an old-school technical support tool without all the fancy modern inventions, Zendesk for Service will be the best Intercom competitor for your needs. Zendesk for service for email, social media, live chat, voice, SMS, and help center (aka knowledge base) for self-service.

How many customers does Intercom have?

25,000
Intercom is an American software company that produces a messaging platform. Intercom is headquartered in San Francisco with additional offices in Chicago, Dublin, Sydney and London. As of February 2017, Intercom has 100,000 monthly active users and 25,000 paying customers.

Who are Intercom competitors?

Competitors and Alternatives to Intercom
Zendesk.
Salesforce.
Hootsuite.
Conversocial.
Sparkcentral.
Pega.
Jive Software, an Aurea company.
Khoros.

Who started Intercom?

Des Traynor
Eoghan McCabe
David Barrett
Intercom/Founders

Can Intercom replace HubSpot?

Yes, HubSpot can integrate with Intercom if you install the HubSpot app.

Is Intercom a platform?

Does Intercom have a desktop app?

Hi @Rob Barker , Intercom don’t have a Desktop client. You can set-up notification in browser, mobile or e-mail.

Can you export conversations from intercom?

If you need to take a closer look at your team’s conversation data, you can easily export it as a CSV file. Intercom’s conversation data export is flexible, so you can choose exactly the data you need, and schedule it to be sent automatically whenever you need it.

How do you use Alexa as an intercom?

Enable the Alexa Intercome Feature—Drop In
In your Alexa app, tap Devices and select Echo & Alexa.
Tap the name of the Echo Dot (or other Echo device) you want to use for Drop In.
Tap the Settings icon (it looks like a gear).
Scroll down and select Communications.
Tap Drop In.

Can you use Alexa as an intercom?

With Drop In, use multiple Echo devices as a hands-free intercom to communicate with members of your household. Alexa supports Drop In and calling between all the Echo devices in your account. Just say, “Drop in on Home,” to enable Drop In and Alexa connects to your other Amazon Echo device in your home.